Healthy-looking. Shiny. Long-lasting. 3 signs of beautiful hair. 100% gray coverage. Balsam Color is designed to give you three signs of beautiful color - healthy-looking hair with color that is long-lasting and shiny. 100% gray coverage, even on the most resistant grays. Easy-to-use tear-tip applicator and shampoo-in formula. The Balsam Color Kit Contains: Long lasting permanent haircolor; Easy-to-use Tear-Tip applicator bottle with developing lotion; Plastic gloves; Bilingual instructions. Need help? Call the Expert Color Consultants at 1-800-Clairol Mon.-Fri., 8:30am-8:30pm and Sat., 9:00am-6:00pm EST. To learn more about hair, visit us at clairol.com. Write to us at: P&G Beauty, PO Box 5324, New York, NY 10150-5324.